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Inkgenx Cancellation, Refunds, and Termination Policy

Cancellation

You may change your auto-renew preferences or cancel your Inkgenx+ subscription at any time using the cancellation function in your Inkgenx account settings. This action will automatically update your account preferences, and you can view your Inkgenx+ subscription records in your account.

Refunds

  • Annual Subscriptions: If you have paid for an annual Inkgenx subscription and wish to cancel it, you are eligible for a full refund within 30 days of your invoice date, provided you have not downloaded more than 5 items of content and have not made any use of the downloaded content.
  • Monthly Subscriptions: If you have a monthly subscription, you are eligible for a full refund for the applicable month within 7 days of payment confirmation, provided you have not downloaded more than 5 items of content in that month and have not made any use of that content.

Please note that requesting and receiving a refund will result in the cancellation of your Inkgenx+ subscription, and your access to the content will be terminated immediately. If you wish to access Inkgenx content again, you will need to purchase a new subscription at the then-current rates.

Termination

Inkgenx reserves the right to terminate your subscription at any time if you fail to comply with the terms of the Inkgenx+ Subscription Agreement. In such a case, you must immediately cease using the Inkgenx content, delete or destroy any copies, and, if requested, confirm in writing to Inkgenx+ that you have complied with these requirements.

For any inquiries or assistance regarding cancellation, refunds, or termination of your subscription, please contact us at contact@inkgenx.com.

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